SHOPPING
Elrock Jewels specializes in a wide range of lab-grown diamond jewellery including rings, necklaces, bracelets, and earrings. Each piece embodies elegance and sophistication, crafted to the highest standards.
Our diamonds are ethically sourced from reputable suppliers around the world, ensuring both quality and ethical standards are strictly adhered to.
We provide a ring size guide on our website to help you determine your correct size. If you’re still unsure, please contact us for assistance.
You can reach us via email at support@elrockjewels.in or call us at +91 98199 9044. Our customer service team is available to answer any further queries you might have.
PAYMENT METHOD
We accept various payment methods including Cash-on-delivery, UPI(GooglePay, PhonePe, Paytm,etc.), credit/debit cards, and bank transfers. For more details, please visit our Payment Information page.
Absolutely. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site.
We have a specified way of making payments, either pay-on-delivery or pay-online options. You can choose any option out of it and also check out the multiple options under the online payment service such as – UPI, debit/credit cards and net banking.
ORDER AND RETURNS
Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your order’s progress.
We accept returns within a specified period, provided the items are in their original condition. Please refer to our Returns Policy for detailed information.
General tips to protect your jewellery include avoiding exposure to harsh chemicals and storing your jewellery in a safe place.
Yes, we offer repair services for our products. Contact our customer service for details and pricing.